Frequently Asked Questions


How can I get a replacement instruction manual?

Instruction manuals are available for download from our website from two locations: (A) Locate your product in the Catalog section of our website and click the product name to open the product pages. The link to the instruction manual is located on the right side of the page, below the product image. (B) From the main menu bar choose Technical Support, then click Instruction Sheet Index from the drop down menu.


Where can I find a wiring diagram, installation or mounting diagram for my Federal Signal product?

These diagrams can be found in the instruction manual shipped with your product.


Where can I find a listing of the service parts for my Federal Signal product?

A list of recommended service parts can be found on the 'Parts' tabs in the Catalog section of our website. Also refer to the instruction manual shipped with your product.


Where can I find information on replacement bulbs or lamps?

Information on replacement bulbs and lamps can be found in the service parts listing on the 'Parts' tab in the catalog section of our website or in the service parts listing in the product's instruction manual.

Also refer to the "Strobe Tube and Lamp Identification" chart on our website. From the main menu bar choose Technical Support, then click Technical Documents from the drop down menu.


How do I purchase service parts or replacement bulbs?

Contact your local Federal Signal representative or one of our Customer Support Representatives at 708-534-4756. To locate your representative: From the main menu bar choose Contact Us, then click the Locate Representative link. Enter your zip code and click the 'Search By Zip' button to display the contact information.


I'm interested in a product that is made up of multiple components or modules. Where can I find help on which components to order?

The Order Info tab on our product pages includes a 'Special Considerations' section that will tell you what options to consider before placing your order. This webpage also include a listing of accessories that are available.


Who can I contact to obtain pricing and availability for a product or service part?

Enter your zip code on our 'Locate Representative' page to display the contact information for your local Federal Signal representative. From the main menu bar choose Contact Us, then click the Locate Representative link.


How can I find my local Federal Signal distributor?

The Federal Signal representative that covers your area can direct you a distributor close to you. Visit our 'Locate Representative' page in the Contact Us section for contact information.


Where can I download a sound file?

Sound files are available for most audible products. To hear an audio file, click an icon in the Sound Files section on the product's Description tab.

Three libraries of sound files available for download: Sound File Index, Selectone Library and UTM Library. These libraries can be found in the Technical Support section of our website. Click Technical Support from the main menu bar and select the library you wish to view from the drop down menu.


How many messages from the Selectone Library can be stored on the TM33?

The TM33 is capable of storing one message. Any tone or message from the Selectone library (see 'Where can I download a sound file?') can be recorded to the TM33.


What is the Warranty for my Federal Signal product?

Federal Signal has a 5-year warranty, the longest in the industry. You can view, print or download a copy of our 5-year warranty. The link to the warranty document can be found at the bottom of the Description tab on our product pages.


My Federal Signal product needs service. Who do I contact?

Contact one of our Customer Support Representatives at 708-534-4756 to obtain a Return Materials Authorization (RMA) and additional return instructions.


What flash patterns does SLM200 offer?

Here's a quick demonstration on SLM200 flash patterns: https://youtu.be/k-Qs6dkD49o